Your Designer or Marketing firm advised you too.
We hear this one a lot, and unfortunately it is occurring more and more. Local Directory listing sites, SEO companies and Web or Graphic Designers are seeing hosting as a great side business and a way to make supplementary income.
But you are placing your site, your business and your sanity in the hands of a vast unknown. They are not dedicated hosts and there can be lack of knowledge and support...issues that may not happen until its too late!
Where does your designer host their sites? Is it bottom dollar hosting, in an insecure overseas data center?
Can you trust them when they say its a safe, secure and stable service...or are they getting a monetary kick back and pitching the hard sell?
Does your designer understand the technical aspects of hosting? Will they be there for 24/7 support? Or will they quickly see your support requests as pesky and a pain to deal with?
Designers are transient...will they even be around in two years time? Or will your website just vanish?
If your current hosting service has been stable and the support good...why risk breaking a good thing?
In short, don't move your hosting just because you are told too...ask your current host for options, or to confirm details of what you are being told.
This is another reason that's common in the Hosting World...well, as a matter of fact, in this case, its swapping hosts for no real reason or something very minor.
Its important to keep in mind, if you have been with a host for 12 months and had 1 or 2 minor issues, you are probably doing very well. Even if there is a sudden spate of minor issues after years of solid service, you would be better addressing this with your current host and finding out what the reason is. Moving to a new provider, can be a vast unknown.
Recently, a major host had a period of 22 days of a server being down...imagine if that was your website and emails! 22 days, no email, no customers...even Google will drop you results! It can be a disaster.
If you don't have a reason to move...put simply...DON'T! A good host should be open to discuss you concerns and issues, no matter how minor and work to resolve them!
Whilst price is important, its not the only factor to consider...in reality its far from it. The fact is you will see hosting packages with the same disk usage and other quotas, ranging from $3 a month right up to $100 a month or more. But there can be a vast difference in the quality of the server and support.
Would you by a brand new BMW from somebody online for $1000?
Or would it just sound too good to be true? Same applies in the hosting world.
The multi national hosts may declare "High Speed, Secure Servers and amazing support" but if you are paying $1.99 per month...chances are its too good to be true and you will be sorely disappointed! Some companies just don't care, its all about volume of clients and the drop off and retention rates for clients are irrelevant. They wont work to win you back or keep your business. Reliable and reputable hosts, such as Hosting-Australia.com, will quite often have retention plans...these hosts care about your business and will discuss options with you. Your are not just a number.
Overseas support centers are also a standard on the low end hosting packages. Language barriers, poor call quality and low level skill sets are all common. You may think to yourself, "But I haven't called my hosting company for support in over 2 years...it doesn't matter". But how much of that is actually due to the quality of the server and support? Moving to a new, budget basement host may mean more calls to support and more issues....aka more headaches.
Carefully assess your options, and don't just dive in for the cheapest hosting around...you will regret it!
In conclusion, make sure you reasons to change hosts are valid:
Poor or hard to access support - Good!
Extremely high prices - Good!
Flakey or unstable servers - Good!
These are just some of the strong reasons to move hosts. As is having a support team you have a connection and relationship with. Hosting-Australia.com will work with you and be there to help you through all your issues. HA believes in building strong and beneficial relationships with our clients. Check out some of our Web Hosting Packages, or call us on 1300 761 930 for further information.